Customer Suppport

At hightechcentral.com.au, we have a very strong Customer Focus in technology pre-sales support and after sales support. So, if you do have any questions in technology products or services or even if you want to get second opinions, please do not hesitate to call us or drop us an email, we are more than happy to answer any of your questions. Our staffs are fully trained and we know our products, services and technologies. In cases when we do not have answers to your questions, we’ll put the extra mile to try to find some information that might help out. The bottom line is... have a chat with us and see if we can help you in any way.

For all after sales support, you can always call us and we will always try to help out if we are able to do so. For more complex issues, we might be able to provide you with additional services for a fixed fee if we have the resources and facility to do so. However, most of the manufacturers have their support centres available to look after their products, in which case, we would recommend you to contact them directly. Especially for warranty claims, when dealing with the manufacturers directly, in most cases it will be a faster turn around times since some manufacturers offer direct-swap, cross-ship, or even next day door to door replacement warranty services.